1. Statutory EU Right of Withdrawal
Under standard EU digital consumer laws, the statutory 14-day right of withdrawal from digital contract execution expires instantly once service performance has started (for example, when you run your first premium AI summary or set up custom logs).
2. My Voluntary 14-Day Satisfaction Guarantee
Because I build products to be genuinely helpful, I voluntarily provide a 14-day 100% money-back satisfaction guarantee that overrides the statutory exclusion. If you are not fully happy with your Support Pass, you can request a complete refund within 14 days of purchase directly through your Paddle receipt or by emailing billing support.
3. Dynamic Subscription Cancellations
You can cancel active subscriptions at any time. When cancelled, your Support Pass remains active and unthrottled until the end of your current paid billing period.